#insurance · 1 year ago

Fraser Fontaine & Kong Ltd

"Dear Valued Customer: The impact of the Novel Corona Virus (COVID-19) is serious and relevant to us here in Jamaica. At FFK, we value our clients and staff and have taken measures for the safety of us all. We trust that you will all remain in good health and Corona Virus free. Our team members will be working from home, and our Kingston office will not be receiving customers. However, we remain available to conduct business with you via phone calls, zoom, Microsoft teams, WhatsApp and email messages, to have your transactions executed. All documents are to be sent via email and/or WhatsApp, further all documents from us will be sent to you via email. This includes cover notes, certificates, proposals, insurance registers, premium invoices, policies, regulatory documents, payment receipts, and any other documents. We will not be receiving hard copy documents at the office. So please feel free to call us for assistance and/or information regarding your Insurance documents Our contact number is 876-926 1140. Our Operator system will direct you to the correct representative. If you have challenges in getting to your representative please send an email to [email protected] or use the numbers below to get through to respective department for assistance: Claims ? 876 733 2802 or 876 878 4148 General Insurance Corporate Lines 876 733 2840 or 733 2854 General Insurance Personal Lines 876 733 2830 or 733 2831 Employee Benefits 876 733 2873 Accounts 876 733-2896 President's office 876 733 2813 For our Corporate Customers, your FFK' Account Executives and Service team, will remain in contact with you, continue to be available to respond to your insurance needs and can be reached at their usual contact numbers and email addresses For existing claims related matters, we are available via telephone and emails. For new claims being reported, please call or email us at [email protected]

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